Michael Koch
I'm a bilingual (English/German) content designer/strategist, editor, and writer with twenty-plus years' experience creating great user experiences and content for diverse audiences.
Download my résumé Connect with meI'm a bilingual (English/German) content designer/strategist, editor, and writer with twenty-plus years' experience creating great user experiences and content for diverse audiences.
Download my résumé Connect with meDesign, develop, and edit user-focused content for businesses, nonprofits, and start-ups.
Designed pickup-focused experiences and frameworks to drive customer adoption, engagement, and retention.
Collaborated with marketing, research, design, and product teams on creating meaningful connected website and chatbot experiences for prospects and Mailchimp users that pay off.
Produced, edited, and wrote print and online content for businesses, nonprofits, and start-ups.
Clients included: The Bronx Museum of the Arts, Camden House, Center for the Study of Ethnicity and Race, El Museo del Barrio, Fordham University Press, NYU Press, Quantious/Red5 Pro, ThoughtWorks.
Contracted with BarkelyREI, an interactive web design and digital marketing agency, to work on a large web migration project: moving San José State University's main website, microsites, and portals to a new content management system.
Designed a new Medicare site experience, developed content governance, and collaborated with UX designers and researchers to improve prospect-facing and in-product user experiences across the BSCA web properties and apps.
Partnered with designers, researchers, product owners, and leadership to plan and produce the best-possible developer-focused content for the bank's new API portal and help drive their API initiative.
Partnered with team members, product owners, and engineering to deliver best-in-class content for the bank's Merchant Services and Payments digital products.
Worked with engineering and marketing on the redesign of the company's website to help increase reach and conversion to Slack, a cloud-based messaging platform for businesses and work groups.
Planned, wrote, edited, and managed developer and UI content for a Silicon Valley startup working on a cloud-based HTML tool and JavaScript framework.
Planned, sourced, edited, and maintained site content for key areas of the Adobe Developer Connection — a dynamic, high-volume environment for helping users make the most of Adobe products.
Highlights: Helped plan and execute a site-wide content audit in preparation for a redesign of the Adobe Developer Connection and migration to a new content management system. Launched and managed the Adobe AIR, HTML5, Ajax, Facebook, SAP, and Salesforce Developer Centers. Developed, oversaw, and lead the production of the Flex in a Week, Flex Test Drive, and Flex Test Drive for Mobile online training resources and trial e-mail campaigns. Produced a series of developer videos for online distribution.
Wrote, edited, and managed content for web, print, and multimedia projects.
Produced and art-directed visually rich publications from concept through final deliverables and provided editorial and writing services.
Clients included: Adobe Systems, Alpha Books, Altamira Publishing, Crisp Publications, DevX, Fawcette Technical Publications, GameWizards Press, Hungry Minds, IDG Books, John Wiley and Sons, Macromedia, Microsoft Press Online, Pondview Productions, PopTop Software, Sun Microsystems, Sybex, Ten Speed Press, and Veritas.
For samples of my work, check out my portfolio site.
Michael's knowledge, professionalism, and engagement make him a pleasure to work with. His desire and willingness to put the team first exemplifies exactly what one should do to create and nurture lasting relationships.
As a managing editor responsible for 80-plus books per year, I have to do more managing than editing; as such, I rely on my coterie of freelance editors to bring problems to my attention and to do a bit of project/author management when it is called for. In such situations Michael has proved invaluable as an editor whose skill and ability to identify problems and their solutions have been a significant aspect of my ability to do my job and retain my sanity.
Working with Michael has been an outstanding experience. He clearly communicates detailed project requirements, promptly answers any follow-up questions, and takes the time to create and distribute comprehensive guidelines and templates to ensure that all the contractors working with him are productive and know exactly what to deliver.
Michael excels not only at the management aspects of his role but on the creative side as well. He has a keen eye for illuminating complex concepts in a way that technical audiences appreciate. In a position that requires managing the needs and desires of multiple stakeholders while keeping everything moving and on schedule, Michael's interpersonal skills are a distinct asset. He respects the knowledge and abilities of everyone involved in each project. Put simply, he's fun to work with, he's clear, and he gets things done.
Michael is a great colleague, and one of those people who, on a daily basis, made my job a heck of a lot easier. We worked together collaboratively on the Adobe Developer Connection, where I was often funneling content to Michael for publication. He managed all of my projects with an incredible amount of efficiency and precision, and I always knew that when I sent something off to Michael it was in good hands. You will not meet anyone more organized.
During the couple of years I've worked with Michael contributing tutorials to the Adobe Developer Connection, I've been impressed not only by his focus and organization but also by his interpersonal skills. He knows what he wants from his authors but also listens to what they have to say. This not only builds mutual respect, it also helps Michael generate new ideas for the output he's responsible for.
On the organizational side, Michael clearly thinks ahead, anticipating problems and making sure he has a backup plan — a vital skill when dealing with authors who don't always adhere to deadlines! In short, he is a joy to work with and an asset to anyone wise enough to hire him.
Michael and I worked together to plan and coordinate the content coming from my team of writers in developer docs that was published in the Adobe Developer Connection. Michael worked tirelessly to seek out the best content and create the best destination for information about the Adobe Flash Platform.
Well organized is an understatement. He's all about the details, and I appreciated the care he took in publishing our content and making sure that it was promoted to our developer community.
He's smart and driven and always impressed me with his ability to quickly get to the right solution and then pull it all together for our product releases.
Michael Koch has managed us on several Adobe projects. In all cases, Michael's diligence ensured that we successfully navigated the common challenges associated with beta software and changing release dates. His creative brainstorming under pressure also balanced quality standards with tight project schedules.
Michael has been exceptional in his drive to meet project goals and has gone far and above the call of duty many times to help us meet tough deadlines and technical challenges. I have tremendous respect for his work ethic and feel that we have been lucky to work so closely with him to produce e-learning materials that have helped thousands of developers use Adobe software.
I've worked with Michael on many projects for the Adobe Developer Center and love working with him. He is smart, efficient, organized, adaptable, and a great manager.
He pays attention to details, stays on top of all projects tasks, delivers requested information, and accomplishes requested tasks without repeated requests. His thoughts are well organized and he listens carefully, asks good questions, and quickly understands and appreciates new ideas and view points. I also really value his clarity and conciseness in both verbal and written communications. Meetings and emails have clearly elucidated purposes, and he helps keep them focused and on track so our goals are accomplished sooner rather than later.
As a manager, he is able to judge people's abilities, work styles, strengths, and weaknesses (including his own) and to adapt his management style, communication, and expectations accordingly. This enables him to delegate responsibility effectively and also maximize the use of resources.
Finally, he is adaptable. Many companies have protocols and processes in place that make projects very difficult to change once they are in development or close to critical deployment steps. Too many people are afraid or resistant to make changes, because they don't have confidence in their ideas or they don't want to put in the extra work or overtime to get the changes made. Michael has ideas and the dedication to try and get them implemented once he is convinced they are changes for the better for the end product and the customer. I value this immensely and it makes all the projects we work on that much better.